FREQUENTLY ASKED QUESTIONS

Click on the links below to see your answer

 

    01.    What / Who is 1•866•JUNK•BE•GONE?
    02.    What Kind Of Junk / Trash Can You Haul Away?
    03.    What Kind Of Junk / Trash Can You Not Haul Away?
    04.    Are You Licensed And Insured To Do This Work?
    05.    How Big Are Your Trucks?
    06.    How Many Men Come With Your Truck?
    07.    What Kind Of Equipment Comes With Your Truck Team?
    08.    Can The Work Be Done Even If I Am Not Here?
    09.    Can You Work After Hours?
    10.    Why Can’t You Give Me An Exact Price On The Phone?
    11.    Can You Come By And Give Me An Estimate Before The Work Is Scheduled?
    12.    How Far In Advance Should I Schedule My Appointment?
    13.    What Is A Roll Off Dumpster?
    14.    Why Can’t You Rip Out The Junk / Trash That You Are Taking With You?
    15.    What Happened To SuperWaste Management Corp?


1.     What / Who is 1•866•JUNK•BE•GONE?

We are a junk & trash removal service company. We load, haul and dispose of your unwanted junk & trash for a fee. We provide this service for Residential, Commercial and Industrial customers, as a one time job or on a continuing basis.

2.     What kind of junk / trash can you haul away?

We load and haul away practically anything and everything that is not nailed or glued down, that 2 men can safely lift and carry and it is not classified as hazardous material.

WHAT WE CAN REMOVE; Furniture, appliances, clothing, carpet & padding, shelving, bathroom fixtures, electronic equipment, cabinets, tiles, concrete, dirt, sand, rocks, playground sets, fencing (wood or metal), sheds (wood or metal), trailers, yard waste, tree trunks & branches, boxes, books, tools, filing cabinets, pool & patio screens, doors, windows, water heaters, mirrors, electrical fixtures, drywall, roofing materials, etc.

3.     What kind of junk / trash can you not haul away?

WHAT WE CAN NOT REMOVE; Paint, chemicals, any kind of oil / lubricant / solvents, asbestos, any kind of contaminated material, gas containers (empty or full), any combustible material (gun powder, dynamite, gasoline, kerosene), any excrement material, dead animals, nuclear material, medical waste, toxic materials or hazardous waste or anything considered dangerous.

4.     Are you licensed and insured to do this work?                                • back to top of page

The different franchise owners are licensed by their corresponding local governments. Additionally the trucks are fully insured and the franchisee must also carry a 1 million dollar general liability policy. Miami-Dade County is our local licensing entity and whose license we must maintain in good order if we are to use their dumping sites.

5.     How big are your trucks?

Our trucks are 14 ft. long by 7.5 ft. wide by 4 ft. high or roughly 18 cubic yard capacity, however they are as big as any job since we can send several trucks with their corresponding team several times in order to finish the job on time.

6.     How many men come with your truck?

Included in the price you will get 2 strong and able bodied men for 1½ hours. These are experienced men who are not afraid of hard work and who will work diligently to finish the job to your satisfaction. Longer lasting jobs and/or jobs that require extra men will incur an additional charge.

7.     What kind of equipment comes with your truck team?

Depending on your job description the truck will usually come equipped with a rake, a shovel, an industrial broom, and a furniture dolly or cart. Additional equipment like a wheelbarrow must be specified in advance. We do not carry ladders or operate any machinery. Sometimes we employ the services of a Bobcat or Forklift with an operator for an additional fee if the job demands it, however this must be arranged in advance.

8.     Can the work be done even if I am not there?                                • back to top of page

Unless you have previously received an onsite job estimate you should do everything possible to be there when the truck arrives, for obvious reasons. We call our customers in advance of arrival however if you cannot be on site when the truck team arrives we will call you with a FIRM PRICE before we load anything.

9.     Can you work after hours?

Yes we can! We have done many jobs after closing time at the convenience of the customer but please be aware that there are limits as to what can be done because the landfills usually close after 4:00 pm. We have worked all night to empty out whole floors of office furniture and equipment in large office buildings and we have also worked many Sundays in secure buildings. Extra charges will apply for obvious reasons.

10.     Why can’t you give me an exact price on the phone?

Based on the information you provide we will quote you a tentative price over the phone, however without actually seeing the type of material, how much material, how far the material is from the truck and how easily it is loaded, we cannot give you an exact price. Only after our team has looked at the material and scope of the work can we then give you a firm price.

11.     Can you come by an give me an estimate before the work is scheduled?

Yes we can! Phone consultation and estimates are free but onsite estimates cost $50.00, however if we do the job the $50.00 dollars will be deducted from the price you pay so the estimate will actually be free. With only so many hours in the day, and distances being so long and fuel costing what it does today you can see why we must charge for onsite estimates. We cannot spend all day doing estimates and no work.

12.     How far in advance should I schedule my appointment?          • back to top of page

Appointments should be scheduled as soon as possible, that way you can assure yourself of the day and time that you want. The only guaranteed arrival time is the first appointment in the morning. Any other scheduled appointments are not as exact because we don’t usually know how long the other previous jobs are going to take, however rest assured that we work diligently to service all of our customers. Sometimes we may be able to accommodate same day service, but don’t count on it. Remember that lack of planning on the part of the customer does not constitute an emergency on the part of the Company.

13.     What is a roll off dumpster?

A roll off dumpster is a metal box that is very similar to the one on the back of our trucks except that it detaches from the truck and it is left at the job site. This is cheaper priced per yard (as we provide no labor) and it is convenient for the customer since it is left on the property it can be loaded over a period of a week. This is convenient for people doing demolition or people who simply want to pick and choose what they are going to throw out at their leisure. This service is limited in the areas that can be served since other licensing is required by the different governmental authorities.

14.     Why can’t you rip out the junk/trash that you are taking with you?

That would constitute demolition work and another completely different license from the local governmental authorities not to mention the insurance requirements.

15.     What happened to SuperWaste Management Corp?

1•866•JUNK•BE•GONE is SuperWaste. Only the name was changed, most everything else remains intact. The same address, the same personnel, and the same dedication to customer satisfaction still remain.